COVID-19 Resource Guide

Overview

2-1-1 Colorado streamlines services and provides one central location where people can get connected to the resources they need. Whether you are searching for a shelter availability, childcare, or rent payment assistance – 2-1-1 can connect you to available resources in your community. 

The Denver Department of Public Health & Environment (DDPHE) wants you to know that there are resources available to help if you test positive for COVID-19. If you have questions about these resources, please contact (720) 865-5767. Below you’ll find resources on isolation and quarantine guidance.

Reporting Cases

All positive test results for rapid point-of-care COVID-19 tests must be reported to public health. COVID-19 results are required to be reported in 4 working days. At home tests or self-administered home tests are not required to be reported; however, if a provider is made aware of a positive at home test, that must be reported to public health. 

Case Definitions:

  1. Confirmed: Case who has a positive molecular amplification test (such as a PCR) from a clinical respiratory specimen performed by a

    Clinical Laboratory Improvement Amendments (CLIA)-certified provider.

  2. Probable: Has tested positive using an antigen test in a clinical specimen performed by a CLIA-certified provider.

  3. Suspect: Someone with no recent prior history of being a confirmed or probable case who has tested positive for specific antigen using a test performed without CLIA oversight (these are usually at home tests). 

Preventing the Spread of COVID-19 

As of March 2024, the Centers for Disease and Control and Prevention (CDC) has updated the COVID-19 guidance to the recommendation of staying home until 24 hours have passed since you have had a fever (without taking fever-reducing medication) and your symptoms are improving. The new recommendations align with other respiratory virus guidance like influenza or RSV. A full explanation of the changes can be found on the CDC website..

The new, general guidance can be applied to most settings such; however, there are additional considerations for healthcare and long-term care facilities. 

Long COVID/Post COVID Conditions

  • Some people who have been infected with the virus that causes COVID-19 can experience long-term effects from their infection, known as post-COVID conditions (PCC) or long COVID.
  • What You Need to Know
    • Post-COVID conditions can include a wide range of ongoing health problems; these conditions can last weeks, months, or years.
    • Post-COVID conditions are found more often in people who had severe COVID-19 illness, but anyone who has been infected with the virus that causes COVID-19 can experience post-COVID conditions, even people who had mild illness or no symptoms from COVID-19.
    • People who are not vaccinated against COVID-19 and become infected may also be at higher risk of developing post-COVID conditions compared to people who were vaccinated and had breakthrough infections.
    • There is no single test for post-COVID conditions. While most people with post-COVID conditions have evidence of infection or COVID-19 illness, in some cases, a person with post-COVID conditions may not have tested positive for the virus or known they were infected.
    • CDC and partners are working to understand more about who experiences post-COVID conditions and why, including whether groups disproportionately impacted by COVID-19 are at higher risk.
  • As of July 2021, “long COVID,” also known as post-COVID conditions, can be considered a disability under the Americans with Disabilities Act (ADA). Learn more: Guidance on “Long COVID” as a Disability Under the ADA, Section 504, and Section 1557
  • In Denver, the National Jewish Center for Post-COVID Care and Recovery is a multidisciplinary clinic that can help patients recover from long COVID: https://www.nationaljewish.org/directory/center-for-post-covid-care-and-recovery
  • For further information about long COVID, visit https://www.cdc.gov/coronavirus/2019-ncov/long-term-effects/index.html

Testing and Treatment

Testing

There are many free community and pharmacy-based testing sites across Colorado that provide PCR test results within two days. Making an appointment is easy, and many free community testing sites do not require insurance or ID. Additional information is available on the Colorado Department of Public Health & Environment (CDPHE) Testing site.  

Who should get tested?

  • Anyone who wants a test should get one. If you have symptoms of COVID-19, which can feel like a cold, you should get tested as soon as possible, even if you’re fully vaccinated. Follow instructions on how to isolate until you feel better.
  • If you have been around someone who has COVID-19, you should get tested five days after you were exposed, even if you’ve received all recommended doses of the COVID-19 vaccine. If you are unvaccinated (or if you are due for a follow-up/booster dose and haven’t gotten one yet) and were exposed to someone with COVID-19, follow instructions on how to quarantine.

Note: A negative COVID-19 test is NOT required NOR advised to end isolation when the above conditions are met. If a negative COVID-19 test is received after a positive test within the 10-day period of isolation, the full isolation period from the positive test or symptom onset must be completed prior to resuming routine activities. You may continue to test positive for up to 90 days after your initial test, even after you are no longer infectious and meet the criteria to leave isolation.

Free COVID-19 Tests Available at Denver Recreation Centers

  • COVID-19 tests will be available for pick up during regular operating hours at all Denver Recreation Centers (except for La Alma, which is currently closed). Each test kit contains two tests and residents are eligible to receive up to two free test kits while supplies last.
  • The free tests are iHealth Labs over-the-counter COVID-19 Antigen rapid tests. They take 15 minutes to provide a result and instructions are included on the box in English and available online in Spanish. Once a test result is available, an individual should review these instructions on how to interpret and report the results.

Treatment

If you test positive or think you might have COVID-19, you may be able to get treatment to help you recover. Treatment works best if it’s taken within a few days of when you first got sick. It’s important to seek treatment fast to lower your risk of serious illness.

If you have mild to moderate symptoms and your symptoms began within the past few days, call your doctor or health care provider as soon as you can to ask about treatment. If you do not have a provider or health insurance, you can find a place to get treatment using CDPHE’s treatment map.

Types of treatment

There are different types of treatments available in Colorado. Some treatments are given as infusions, either through an IV or through injections (like a vaccine). Other treatments are pills you take by mouth. 

Antivirals
  • Antivirals are medicines that can help treat COVID-19. They are usually pills, but some antiviral medicine is given as an IV infusion.
    1. Paxlovid
      • Paxlovid is a pill for people who have mild or moderate COVID-19 symptoms and are at high risk of getting very sick. People age 12 years or older who weigh at least 40 kilograms (about 88 pounds) can take Paxlovid. It is available by prescription only. 
      • People who are eligible for Paxlovid should receive it as soon as possible after they have been diagnosed with COVID-19, starting within five days of their first symptoms.
    2. Molnupiravir
      • Molnupiravir is a pill for people who have tested positive for COVID-19, are at high risk of getting very sick, and cannot receive other COVID-19 treatments. Only adults age 18 years and older can take molnupiravir. Molnupiravir is available by prescription only. 
      • People who are eligible for molnupiravir should receive it as soon as possible after they have been diagnosed with COVID-19, starting within five days of their first symptoms. 
      • Pregnant people should not take molnupiravir. People who may become pregnant should use effective birth control while they are receiving the treatment and for four days after their last dose.
      • Breastfeeding is not recommended while taking molnupiravir. If you are lactating while taking this treatment, you should pump and discard your breast milk until four days have passed since your last dose.
    3. Remdesivir
      • Remdesivir (Veklury) is an IV infusion for people who have tested positive for COVID-19 and are at high risk of getting very sick. Some people who are in the hospital for COVID-19 can also receive remdesivir. Remdesivir can be given to patients of all ages, including adults and children as young as 28 days old who weigh at least 3 kilograms (about 7 pounds).
      • People who are eligible for remdesivir should receive it as soon as possible after they have been diagnosed with COVID-19, starting within seven days of their first symptoms.

For more information about COVID treatment, and for maps to see where to find these treatments, you can visit https://covid19.colorado.gov/getting-covid-19-treatment

Resources

2-1-1 Colorado streamlines services and provides one central location where people can get connected to the resources they need. Whether you are searching for a shelter availability, childcare, or rent payment assistance – 2-1-1 can connect you to available resources in your community. 

When you have COVID-19, you may need some help. DDPHE has included a list of resources available to those who live and work in Denver.

Food Assistance/Delivery

Food Bank Locations and Other Resources

Community Food Partners

Benefits in Action

Benefits in Action is dedicated to supporting our diverse community with a focus on the elderly and underserved, to improve their understanding, access, and utilization of food- and health-related benefits to enhance food security, health, and well-being.

720-221-8354 | benefitsinaction.org/food

Food Bank of the Rockies

Food Bank of the Rockies is the largest hunger-relief organization in the Rocky Mountain region.

303-371-9250 | foodbankrockies.org/find-food

Financial Help/Benefits

Colorado PEAK

Colorado PEAK is an online service for Coloradans to screen and apply for medical, food, cash, and early childhood assistance programs as well as other types of cash assistance including Colorado Works (also known as TANF) 

Apply Online for Assistance

Prefer to print and mail your application? Download one of the following PDFs:

Denver Human Services (DHS)

DHS helps children, older adults, families and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.

720-944-4347 | Denvergov.org/HumanServices

Employment/Legal Help

Colorado Labor and Employment (Labor Law)

The Colorado Department of Labor and Employment connects job seekers with great jobs, provides an up-to-date and accurate picture of the economy to help decision making, assists workers who have been injured on the job, ensures fair labor practices, helps those who have lost their jobs by providing temporary wage replacement through unemployment benefits, and protects the workplace - and Colorado communities - with a variety of consumer protection and safety programs.

Learn more about Wage and Hour Law

Colorado Legal Services

Colorado Legal Services is a non-profit agency that provides free legal advice, clinics and representation to eligible low-income Coloradans and seniors.

Colorado Legal Services

Colorado Unemployment Claims

This resource helps people who have lost their jobs by providing temporary wage replacement through Unemployment Insurance benefits. Unemployment Insurance helps workers’ pay their bills and contributes to the economic stability of the state.

Colorado Unemployment Claims Information

Paid Sick Leave and the Colorado Healthy Families and Workplaces Act (HFWA)

HFWA requires Colorado employers to provide two types of paid sick leave to their employees: public health emergency leave and accrued leave.

Housing Assistance

Rental, Mortgage, and Utility Assistance

Temporary Rental and Utility Assistance Program (TRUA)

The TRUA program is to assist residents of the City and County of Denver who are facing a housing crisis or hardship due to circumstances beyond their control.

Call 3-1-1 and press option 6 | Rent and Utility Assistance in Denver

Denver Human Services (DHS) Emergency Assistance

Emergency assistance is available to qualifying Denver residents only. Emergency assistance services include evictions, rental, and mortgage assistance, first month's rent and deposit assistance, and help with some energy bills.

 720-944-4DHS | Emergency Assistance from DHS

Colorado Works/Temporary Assistance for Needy Families (TANF):

Colorado Works is Colorado's TANF program. Through the program, participants receive help becoming self-sufficient by strengthening their family's economic and social stability. Residents can apply for TANF as well as other benefits online through Colorado PEAK.

2-1-1 | Colorado PEAK