Citywide Mediation Services
Denver Human Rights & Community Partnerships (HRCP) administers and facilitates access to mediation services to support constructive conflict resolution involving City and County of Denver employees, community members, neighborhood groups, zoning and development, public safety, and quality-of-life concerns.
Mediation is a voluntary, confidential process in which a neutral third-party mediator helps individuals or groups engage in productive dialogue, clarify issues, and work toward mutually agreeable solutions.
Who May Request Mediation Services
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How the Process Works
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- City agencies and departments
- Boards and commissions
- Community organizations working with the city
- Denver residents interacting with city services or experiencing community-based conflicts
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- A mediation request form is submitted to HRCP.
- HRCP reviews the request and confirms eligibility.
- The request is assigned to one of the city’s contracted mediation vendors.
- The assigned vendor contacts the involved parties to coordinate scheduling and next steps
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To Request Mediation Services
All mediation requests must be submitted through HRCP using the official request form below. Requests must not be submitted directly to mediation vendors.
Accessibility Statement
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please reach out to HRCP Mediation Services Administrator, Jessica Jorgensen at CCDMediation@denvergov.org.
Option 1: Online Form Submission
Online Mediation Request Form
Option 2: Download the Form
Mediation-Intake-Form-FILLABLE.pdf(PDF, 229KB)
This form will open in a new browser window. You can:
- Complete your responses on the web browser, then download the saved and completed form and email to CCDMediation@denvergov.org, or
- Download the form, fill it out manually, and mail it to:
Jessica Jorgensen, Senior Contract Administrator
Denver Human Rights & Community Partnerships (HRCP)
Webb Municipal Building
3rd Floor 201 W. Colfax Avenue, Dept. 1102
Denver, Colorado 80202
Frequently Asked Questions
What is mediation?
Mediation is a voluntary and confidential process where a neutral third-party helps people talk through a conflict and work toward a solution together.
Is mediation free?
Yes. Mediation services are provided at no cost through the Denver Human Rights & Community Partnerships (HRCP).
What happens after I submit a request?
Once your request is submitted:
- HRCP reviews the request and assigns it to a mediation provider (typically within one business day).
- The assigned provider will contact you to coordinate next steps.
How long does it take to hear back?
After a case is assigned, the mediation provider will typically contact you within 3 business days.
Can I contact a mediator directly?
No. All requests must go through HRCP.
If a provider is contacted directly, they will redirect the request so it can be properly reviewed and assigned by HRCP.
Will HRCP be involved during the mediation?
No. HRCP coordinates requests and assignments but does not participate in mediation sessions.
Is mediation confidential?
Yes. Mediation is confidential, and details of conversations are not shared with HRCP.
Is mediation required?
No. Providers are assigned by HRCP to ensure consistency and availability across the program.
What types of issues can mediation help with?
Mediation may be appropriate for a range of conflicts, including:
- Neighbor disputes, such as:
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- Noise complaints
- Barking dogs or pet-related concerns
- Parking or property boundary issues
- Community or neighborhood conflicts
- Workplace or interpersonal conflicts involving City staff or partners
If you’re unsure whether your situation is a good fit, you can still submit a request. The assigned mediation provider will follow up to determine next steps.