The Denver 911 Emergency Communications Center serves the citizens of Denver twenty-four hours a day, seven days a week. As a result, applicants must be willing to work weekends, holidays, shifts which include swing or graveyards, and overtime on short notice.
As a 911 operator, you’ll be required to perform telephone work receiving emergency calls to the police and fire departments, ambulance services, and similar emergency services. You’ll also be required to perform data retrieval work using a computer.
As a police dispatcher, you will operate and monitor communications equipment and work closely with dispatchers at the fire department and other Denver-area hospitals. Dispatchers enter information into a Computer Aided Dispatch (CAD) system and relay the call information through direct radio communication to first-responders. A dispatcher performs computer clearances and information searches for police officers and detectives utilizing computer systems including National Crime Information System (NCIC), the Colorado Crime Information System (CCIC), and City and County of Denver court files.