Denver Human Services (DHS)

Passage of H.R.1 (The “One Big Beautiful Bill Act”) changed SNAP and Medicaid eligibility for some customers. View all changes to federal benefits programs:

denvergov.org/DHSupdates

Hope Starts Here

#HumanTogether. At Denver Human Services, we use this phrase because it celebrates the strength and interconnectedness of our staff and community. We invite you to watch a video featuring our teammates sharing why they serve at Denver Human Services:

Locations and Hours

Locations

The Denver Human Services East Office (3815 Steele St., Denver, 80205) is closed Friday, October 9, 2026, due to an unexpected power outage. Food, cash and medical assistance, as well as Electronic Benefits Transfer (EBT) services, will not be available in person during that time. This location will be back open at 8:00 a.m. on Tuesday, October 13.

The Denver Human Services St. Francis Center Neighborhood Resource Site (2323 Curtis St.) will be closed on Wednesday, October 21, 2026. Food, cash and medical assistance, as well as Electronic Benefits Transfer (EBT) services, will not be available in person during that time. This location will be back open at 7:00 a.m. on Thursday, October 22.

Early Closure Notice: October 30 | Food, cash, medical and Electronic Benefits Transfer (EBT) services will close early (11 a.m.) at all Denver Human Services offices (Castro, East, Taylor and St. Francis) on Friday, October 30, 2026 and will not be available in person or by phone after this time. Child Support Services will be available at our Castro and Taylor locations during regular hours (8 a.m.-4 p.m.). The GIVE Center is normally closed on Fridays. Denver Human Services offices will resume normal operations on Monday, November 2.

Visit our locations and contact page for a list of all Denver Human Services locations, as well as the services offered. This includes our neighborhood-based location at the St. Francis Center (Downtown Denver).

  • Richard T. Castro Human Services Center (1200 N. Federal Blvd., First Floor Entrance, Denver, CO 80204)
  • Denver Human Services East (3815 Steele St. Denver, CO 80205)
  • Arie P. Taylor Municipal Center (4685 Peoria St. Denver, CO 80239)

Hours

We are open Monday - Friday from 8 a.m. - 4 p.m. Closed on city holidays.

Early Closure Notice (third Wednesday of every month): Denver Human Services locations close early (at 2 p.m.) on the third Wednesday of every month. Food, cash and medical assistance, as well as EBT services, will not be available in person or from our call center during that time. Impacted dates in 2026: October 21, November 18 and December 16.

Do I Qualify for Benefits?

MyFriendBen helps you understand the government benefits, programs and tax credits you’re eligible for. Benefits include programs uniquely available to Denver residents. On average, in 6 minutes, you will know the cash value of those programs and the time it takes to apply so you can quickly make a decision that’s right for you.

Visit our MyFriendBen information page to learn more, or click the MyFriendBen button below to get started.

my friend ben

Find out what benefits you're eligible for

 

Apply for Benefits

Apply for services at Denver Human Services locations, by phone, or online. In most instances, we can help you without you needing to come to our building. Call 720-944-4DHS (4347) for more information. Se habla español.

Apply for Benefits on Colorado PEAK

Report Abuse or Neglect
 If you suspect child abuse or neglect, or the abuse, neglect, or exploitation of an at-risk adult in Denver, call the Denver County Child Welfare and Adult Protective Services hotline at 720-944-3000.
To report abuse or neglect of a child outside Denver County, contact the statewide hotline at 1-844-CO-4-KIDS (1-844-264-5437)

Be Supported

Get support with food, cash, and medical assistance, shelter and housing, child support, job training, and more.

Be Involved

Join us in creating a supported and connected future for every child, adult, and senior in need.

About

We compassionately serve Denver residents by connecting them to basic needs, protective services, and community supports to improve their well-being.

News

Get the latest news from Denver Human Services.

Events

Find upcoming meetings and events from Denver Human Services.

Locations and Contact

Learn about locations, get contact information, make a records request and more for Denver Human Services.

Denver Human Services is an equal opportunity provider.

Language and Disability Access

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please email DHSADASupport@denvergov.org with three business days’ notice.

Civil Rights Plan, Policy and Complaint Form

Denver Human Services (DHS) has created a Civil Rights Plan(PDF, 191KB) (updated October 2023). This plan was developed in collaboration with the Colorado Department of Health Care Policy and Financing (HCPF).

You can also download and view the DHS Civil Rights policy and complaint form(PDF, 2MB) (updated July 2023).

File a Child Welfare Complaint

Report Abuse or Neglect
If you suspect child abuse or neglect, or the abuse, neglect, or exploitation of an at-risk adult in Denver, do not use this form. Instead, call the Denver County Child Welfare and Adult Protective Services hotline at 720-944-3000. To report abuse or neglect of a child outside Denver County, contact the statewide hotline at 1-844-CO-4-KIDS (1-844-264-5437).

Before filing a formal complaint about Child Welfare, please contact the supervisor and/or administrator over your case first to try and address your concerns. Direct communication is the easiest way to make sure your concern is heard, and it will allow us to address your concerns in a timely manner.

If you have contacted the supervisor and/or administrator and believe that your concerns are still unresolved, you can file a Child Welfare Complaint using the form below. If the form does not appear or you would prefer to work on it in a new window, you can fill out the Child Welfare Complaint form on our OpenForms page.

Click here to view form.

Child Welfare Policy

Per 12 CCR 2509 7.601.81, County departments shall maintain and utilize a written protocol regarding quality assurance and investigatory processes to monitor for falsification of child welfare records in the comprehensive child welfare information system known as Trails. View the DHS Falsification of Trails Records Policy(PDF, 212KB)

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