The Denver Child Care Assistance Program (CCAP) provides financial assistance for childcare benefits. Denver CCAP is open to eligible, low-income families with children from birth to age 13.
If you are currently receiving TANF benefits, please reach out to your Colorado Works Case Manager. Clients receiving TANF benefits are not eligible for Low Income CCAP.
Apply for Child Care Assistance
Before You Start: To apply for the Denver Child Care Assistance Program (CCAP), you must live in Denver County AND have an Eligible Activity. This means you are employed, seeking a job, or pursuing your education. Please review the Eligible Activities tab below:
You must meet one of the following "Eligible Activities" to apply for Denver CCAP. Please review these carefully, and prepare any needed paperwork:
Employment / Self-Employment
- If you are employed, please include 30 days of paystubs with your application.
- If you have been at your job for less than 60 days and do not have 30 days of paystubs, please have your employer complete the Verification of Employment form.
- A Work Schedule is only needed if you are requesting childcare outside of traditional hours (Monday-Friday, 6am-6:30pm). This can be two weeks of posted work schedules, or a letter from your employer verifying your work schedule.
- If you are self-employed, please submit a ledger (a spreadsheet or digital record) covering one month of income and expenses. This should cover the month before your application submission. Include invoices and receipts.
- Declared Work Schedule: your schedule for the hours that you are in your self-employment activity.
Education / Training
- If you are attending school or training, please include verification of current school enrollment.
- A schedule is only needed if you are requesting childcare outside of traditional hours (Monday - Friday, 6 a.m. - 6:30 p.m.). The schedule should include the dates and times of your classes.
- If you are seeking childcare to search for a job, indicate this in Section 2 and / or Section 3 of your application.
Step 1: Review the income guidelines below:
The income guidelines for 2022-23 (as of October 1, 2022) are as follows:
Gross income at application/ redetermination
Step 2: Download the application in English(PDF, 8MB) or in Spanish(PDF, 5MB). Review the cover letter and checklist (at the beginning of the applications).
Step 3: Complete the application. Gather all necessary documents. If your application is incomplete or missing required documents, it will result in processing delays and / or a denial of childcare benefits.
Step 4: Submit your application and documents. Choose one of the following options:
Denver Human Services
Attn: Denver CCAP
1200 Federal Blvd.
Denver, CO 80204
Once we receive your application, it will take up to 15 days to process your application.
Denver County cannot approve CCAP applications for people who live in other counties. Failure to apply in the correct county will result in delays in processing your applications.
If you apply through Colorado PEAK, you will still need to provide the documents listed in the application checklist. Please review the checklist carefully, and submit those documents to us by emailing firstname.lastname@example.org.
The Colorado Shines Child Care Referrals team at Mile High United Way can help you find a provider that accepts Denver CCAP, meets your needs, and has openings. To contact them, call 2-1-1 or email email@example.com.
There are several child care providers that accept Denver CCAP. View our map of child care providers that currently accept Denver CCAP.
Preschool and Other Programs
There are a few organizations that can help you locate and pay for preschool for your child:
You can submit any verifications to us directly by emailing firstname.lastname@example.org.
If you need to submit a change form:
- Download the Denver CCAP Change Form(PDF, 149KB).
- Email the completed form to us:
Hardship Requests and Redetermination Forms
CCAP Hardship Request Form
If you'd like to request reduced child care assistance fees:
- Download and fill out the CCAP Hardship Request Form(PDF, 146KB).
- Then, submit it to your child care assistance caseworker by emailing email@example.com.
CCAP Redetermination Form
If you need to submit a CCAP redetermination form:
- Download it in English(PDF, 7MB) or in Spanish(PDF, 7MB).
- Then, submit it to us by emailing firstname.lastname@example.org.
CCAP Processing Timeline
Please plan ahead. It takes 15 days (from the received date) to process applications and redeterminations. It takes 10 days (from the received date) for changes and verifications. TANF referrals from your case manager will take 5 days (from the received date).
You will be notified via email and/or phone when your information has been processed and a determination is made.
Attendance Tracking System (ATS) - Tips and Common Questions
Attendance Tracking System (ATS) Tips
Here are some quick tips for using the Attendance Tracking System (ATS):
- Check-in and check-out every day your child receives care.
- Confirm your check-in and check-out times every time you pick up your child. You can do this by accessing the Confirmations screen from the parent kiosk.
- iPad users: make sure you only click on the exclamation point (!), not the time. If you click on the time, the screen will not load correctly, and you will not see a "confirm" button.
- Use the Alerts screen to identify any transactions missing a check-in or check-out time, or to identify transactions that require your approval. Review the oldest records first to make sure your child care is approved within the required 9-day timeline.
- If you did not receive an email, or it has been over 24 hours, you can follow these instructions to reset your PIN:
- Select “Forgot PIN?” from the provider’s device at the provider’s location in Kiosk View.
- A new email will be sent to you to set up your PIN but will only be valid for 24 hours.
- Make sure you are checking your spam folder for these emails.
Still need help? Watch ATS training videos, guides and updates:
Colorado Department of Early Childhood's ATS Training Video Playlist
If you still need help, email the ATS Help Desk:
How do I reset my PIN?
On the parent kiosk at your provider, click on the forgot PIN link and enter your email address associated with your Denver CCAP case. You will receive an email to reset, and you will need to enter a new PIN.
I am trying to choose a PIN, and I keep getting an error message. Why?
The PIN you are trying to select may already be in use. Try selecting a different PIN. If that does not work, please contact the ATS help desk:
What if the email address I used to set up my ATS account has expired?
On the parent kiosk at your provider, click on the forgot PIN link. Enter the email address associated with your CCAP case. You will receive an email to reset your PIN, and you will need to enter a new PIN.
This email link is only good for 24 hours, so you will need to do this as soon as possible.
What if I didn’t get an email to set up my ATS account?
In your email account, check both your "Junk" and "Spam" folders. If you still can't find the email, reach out to your Denver CCAP Case Manager. They will check to see if they have the right email address.
How do I check my child in?
Click on your child’s picture. Then, click the check in box. On the side of the picture, you will see that your child is checked in.
How do I do a previous check in or check out?
Only your provider can do that. Talk with your provider so they can create a transaction, and you can confirm it.
How can someone else check my child in and out?
- Click on the household icon.
- Then, click the delegate tab.
- Click the plus sign.
- Enter their email address.
My provider doesn’t have a device or internet. What do I do?
Make sure that you are signing your child in and out at the provider.
Parent Fee Information
If your family has income and you're eligible for Denver CCAP, you may have to pay a portion of childcare costs to your childcare provider each month. The amount you have to pay is based on your gross income, the number of people in your household, and the number of children in care.
You should pay this fee directly to your childcare provider at the beginning of each month. It is the first payment the provider will receive for providing care for your children. If you do not pay the parent fee, childcare benefits may end. You may be unable to receive benefits in the future. Your parent fees must be paid even if you change childcare providers.
The parent fee covers the amount of care agreed upon between you and Denver CCAP. The amount is shown on your Authorization Eligibility Notice.
Providers cannot charge you more than the county's rate for your authorized childcare. However, providers can charge you for any hours used beyond your approved hours and late fees if you pick up your child after hours.