Denver Human Services (DHS)

Updated Hours for April 16 | All Denver Human Services lobbies, neighborhood resource sites and call center will be open for normal hours on Wednesday, April 16. All services will be available during this time, including food assistance and EBT card services. There is no early closure on this date, as we previously communicated.

Early Closure: Tuesday, April 22 (11:30 a.m. - 4 p.m.) | Plan ahead! All DHS lobbies and neighborhood resource sites, along with the call center will close at 11:30 a.m. on Tuesday, April 22 due to a staff meeting. No services will be available at our buildings or via our call center during this time. We will resume all services beginning at 8 a.m. on Wednesday, April 23.

Hope Starts Here

#HumanTogether. At Denver Human Services, we use this phrase because it celebrates the strength and interconnectedness of our staff and community. We invite you to watch a video featuring our teammates sharing why they serve at Denver Human Services:

Locations and Hours

Locations

We are back in Southwest Denver! Visit us at our new neighborhood-based location at the Westwood Community Center (1000 S. Lowell Blvd., Denver, CO 80219).

Visit our contact page for a list of all Denver Human Services locations, as well as the services offered. This includes Neighborhood-based locations that are conveniently located at the St. Francis Center, Rocky Mountain Human Services, and Westwood Community Center.

Richard T. Castro Human Services Center (1200 N. Federal Blvd., Second Floor Entrance, Denver, CO 80204)
Welcome Center (2929 W. 10th Ave., Denver, CO 80204)
Denver Human Services East (3815 Steele St. Denver, CO 80205)
Arie P. Taylor Municipal Center (4685 Peoria St. Denver, CO 80239)

Hours

We are open Monday - Friday from 8 a.m. - 4 p.m. Closed on city holidays.

Skip the Trip!

Our services and benefits are available in person, by phone and online. In most instances, we can help you without you needing to come to our building. Please call 720-944-4DHS (4347) for more information. Se habla español.

Available 24/7:
Apply for food, cash, medical, or child care assistance online:

Apply for Benefits on Colorado PEAK

Do I Qualify for Benefits?

MyFriendBen helps you understand the government benefits, programs and tax credits you’re eligible for. Benefits include programs uniquely available to Denver residents. On average, in 6 minutes, you will know the cash value of those programs and the time it takes to apply so you can quickly make a decision that’s right for you.

Visit our MyFriendBen information page to learn more, or click the MyFriendBen button below to get started.

Find out what benefits you're eligible for

Report Abuse or Neglect
If you suspect child abuse or neglect, or the abuse, neglect, or exploitation of an at-risk adult in Denver, call the Denver County Child Welfare and Adult Protective Services hotline at 720-944-3000.
To report abuse or neglect of a child outside Denver County, contact the statewide hotline at 1-844-CO-4-KIDS (1-844-264-5437).

Be Supported

Get support with food, cash, and medical assistance, shelter and housing, child support, job training, and more.

Be Involved

Join us in creating a supported and connected future for every child, adult, and senior in need.

About

We compassionately serve Denver residents by connecting them to basic needs, protective services, and community supports to improve their well-being.

News

Get the latest news from Denver Human Services.

Events

Find upcoming meetings and events from Denver Human Services.

Locations and Contact

Learn about our locations, or get contact information and more for Denver Human Services.

Denver Human Services is an equal opportunity provider.

Language and Disability Access

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please email DHSADASupport@denvergov.org with three business days’ notice.

Civil Rights Plan, Policy and Complaint Form

Denver Human Services (DHS) has created a Civil Rights Plan(PDF, 191KB) (updated October 2023). This plan was developed in collaboration with the Colorado Department of Health Care Policy and Financing (HCPF).

You can also download and view the DHS Civil Rights policy and complaint form(PDF, 2MB) (updated July 2023).

File a Child Welfare Complaint

Report Abuse or Neglect
If you suspect child abuse or neglect, or the abuse, neglect, or exploitation of an at-risk adult in Denver, do not use this form. Instead, call the Denver County Child Welfare and Adult Protective Services hotline at 720-944-3000. To report abuse or neglect of a child outside Denver County, contact the statewide hotline at 1-844-CO-4-KIDS (1-844-264-5437).

Before filing a formal complaint about Child Welfare, please contact the supervisor and/or administrator over your case first to try and address your concerns. Direct communication is the easiest way to make sure your concern is heard, and it will allow us to address your concerns in a timely manner.

If you have contacted the supervisor and/or administrator and believe that your concerns are still unresolved, you can file a Child Welfare Complaint using the form below. If the form does not appear or you would prefer to work on it in a new window, you can fill out the Child Welfare Complaint form on our OpenForms page.

Click here to view form.

Child Welfare Policy

Per 12 CCR 2509 7.601.81, County departments shall maintain and utilize a written protocol regarding quality assurance and investigatory processes to monitor for falsification of child welfare records in the comprehensive child welfare information system known as Trails. View the DHS Falsification of Trails Records Policy(PDF, 212KB)