Average Plan Review Times

Third Quarter 2023 Update

Over the last year, we advanced a number of efforts focused on reducing plan review times. These included hiring and training new staff, contracting with a third-party plan review firm, improving how new projects are queued, and eliminating tasks that are not essential to completing reviews.

These efforts are proving to be effective. Since reaching a peak in fall 2022, review times for all permit types have been steadily declining. As of August 2023, residential plan review times were much close to our goal of 2-4 weeks, compared with 12-15 weeks in fall 2022.

The city expects this trend to continue as newly hired staff complete training and as we remain focused on improving efficiency.

Due Dates Listed Online

Some projects will have a due date listed in e-permits. These dates are set automatically based on target review times -- and do not adjust in response to volume or capacity. For a more accurate estimate, please use the dates provided in the dashboard below based on when your permit application was accepted for review.

Projects are reviewed in the order they are received by the next available staff member. E-permits will not list a specific reviewer for your project until one is available and the project has been officially picked up for review by that individual.

Review Times Dashboard 

• Average Weeks: These columns show the average review times experienced by customers over the last 90 days.

• 90th Percentile Weeks: These columns show the maximum review times over the last 90 days. It includes projects that are taking longer than usual due to complicated or unique circumstances.

Use the arrow in the bottom-right to open in full-screen mode. Data is updated daily.

View Dashboard in New Window

Please note: It can take up to two business days to verify that an application is complete and ready for plan review. 

Additional Resources

List of Minor Commercial or Residential Projects (eligible for faster review times)