Guide to Redeeming City Rebates

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Heat Pump Rebate Process 

The Heat Pump Rebate process for the Contractor is as follows: 

  1. The building owner will seek a bid and equipment specs to submit with their application. This is required for preapproval.
  2. The building owner will complete and submit the Heat Pump Rebate Application.
  3. Michaels Energy will review the materials and issue a preapproval for the rebate.
  4. A preapproval letter is sent, giving an estimated rebate amount and permission to proceed with the project.
  5. The customer notifies Michaels Energy when the project is complete. 
  6. The customer is sent the Project Completion Verification Form to complete.
  7. The contractor submits the invoice and other paperwork after work is completed to Michaels Energy.
  8. Michaels Energy reviews the technical specs. If the completed project is different from the bid, they will reach out to the contractor if there are any questions or concerns.
  9. A portion of Equipment Rebate Program participants will be selected for a Site Inspection.
  10. The final Equipment Rebate Approval letter is sent to the customer.   
  11. The rebate is paid to the customer or contractor (if designated by building owner). 

If you have questions at any step of the process, please contact us at DenverElectrification@MichaelsEnergy.com or 720.782.7661. 

Electrification Feasibility Report Rebate Process 

Contractors must first complete the EFR Training modules and pass the comprehension quiz in order to participate.

The Electrification Feasibility Report Rebate process for the Contractor is as follows: 

  1. The Electrification Feasibility Report Rebate application is completed, submitted, and approved.
  2. The Electrification Feasibility Report preapproval letter is sent to the applicant, giving permission to the customer to proceed with the Electrification Feasibility Report.
  3. The customer informs Michaels Energy which contractor they’ve chosen.
  4. The contractor requests access to the Electrification Feasibility Report tool (if not already done).
  5. The contractor completes and submits the Electrification Feasibility Report.   
  6. Michaels Energy will review the Electrification Feasibility Report within 10 business days and will reach out to the contractor with any questions.
  7. The Electrification Feasibility Report will be approved or denied.
    1. If denied, a denial email is sent to the contractor and/or the customer.
    2. If approved, an Electrification Feasibility Report approval letter will be sent to the customer and the contractor.
  8. Michaels Energy will send out the Electrification Feasibility Report results to the contractor.
  9. Michaels Energy will set up a meeting with the contractor if they are new to the process or otherwise require assistance presenting the results to the customer.   
  10. The contractor submits an invoice for the Electrification Feasibility Report per our invoicing requirements.   
  11. The Electrification Feasibility Report Rebate will be issued to the contractor (as a mailed check) within 7-10 business days. 

If you have questions at any step of the process, please contact us at DenverElectrification@MichaelsEnergy.com or 720.782.7661. 

Building Electrification Retrofit Pilot Program Process 

Contractors must first complete the EFR Training modules and pass the comprehension quiz in order to participate.

The Pilot Program process for the Contractor is as follows: 

  1. The Pilot Application Form is completed, signed, and returned to DenverElectrification@MichaelsEnergy.com.
  2. An Electrification Feasibility Report Preapproval letter is sent to the applicant.
  3. The customer informs Michaels Energy, the program administrator, which contractor they’ve chosen.
  4. The contractor requests access to the Electrification Feasibility Report tool (if not already done).
  5. The contractor completes and submits the Electrification Feasibility Report.   
  6. Michaels Energy will review the Electrification Feasibility Report within 10 business days and will reach out to the contractor with any questions.
  7. Michaels Energy will set up a meeting with the contractor if they are new to the process or otherwise requires assistance presenting the results to the customer.   
  8. The Electrification Feasibility Report will be approved or needed changes will be addressed with the contractor prior to issuing approval.
  9. An Electrification Feasibility Report Approval letter will be sent to the customer and contractor.
  10. Michaels Energy will send out the Electrification Feasibility Report results to the contractor.
  11. Michaels Energy or the contractor will set up an Electrification Feasibility Report results delivery meeting with the customer to review the results. 
  12. The contractor submits an invoice for the Electrification Feasibility Report to the Program Administrator per our invoicing requirements.   
  13. Michaels Energy may request an IRS W9 if we don’t have one on file. This is required information for us to have.
  14. The Electrification Feasibility Report Rebate will be issued to the Contractor (as a mailed check) within 7-10 business days. 

If the Customer decides they would like to proceed with the project:  

  1. The customer notifies Michaels Energy of their intent to proceed.
  2. Michaels Energy creates an Electrification Project once the intent to proceed has been confirmed. 
  3. Michaels Energy reviews the project information.
  4. If project is preapproved, the customer selects a contractor.
  5. The contractor submits their bid to DenverElectrification@MichaelsEnergy.com.
  6. Michaels Energy reviews the bid and equipment specifications.
  7. If denied, the denial email is sent to the contractor.
  8. If accepted, the Equipment Rebate Pre-approval letter is sent to the customer and the contractor. The letter contains the approval of the bid, permission to proceed with the project, and an estimated rebate amount.
  9. The customer notifies Michaels Energy when the project is complete. 
  10. The customer completes the Project Completion / Verification portion of application.
  11. The contractor submits the invoice and other paperwork after work is completed to Michaels Energy
  12. Michaels Energy reviews invoicing and any technical specs on any equipment that is different from what was on the bid. They will reach out to Contractor if there are any questions or concerns.
  13. A portion of Pilot Program participants will be selected for a Site Inspection.
  14. An Invoice is submitted to Accounts Payable for payment.
  15. The final Equipment Rebate approval letter is sent to the customer.   
  16. The rebate is paid to the customer within 7-10 business days. 

If you have questions at any step of the process, please contact us at DenverElectrification@MichaelsEnergy.com or 720.782.7661.