Energize Denver Help Desk

The Energize Denver Help Desk is a dedicated team of technical support specialists. They can assist you with your questions related Energize Denver. They strive to provide prompt and well-informed support as you work through compliance. They serve as your centralized point of contact and program information.

Connect with Us!

Hours: 8am-5pm, M-F

Phone: (844)-536-4528

Help in Spanish is available!

Help Desk Services

The Help Desk can be your first point of contact for Energize Denver compliance. Their services fall into several large buckets:

Benchmarking Assistance

  • ENERGY STAR® Portfolio Manager support
  • Report submission
  • Utility connection and debugging
  • Data quality check resolution

Performance Requirements Assistance

  • Target and baseline data review
  • Compliance planning
  • Target adjustment consults
  • Alternate compliance option inquiries
  • Resource and tool usage
  • MAI building support
  • Enrollment in the Compliance Assistance Program

Compliance Resource Support

  • Help finding service providers
  • Information on incentive, rebate, and financing programs

Expanded Help Desk Services for Buildings 25,000 sq. ft. and Larger

  • Building Management Portal. A centralized platform for managing compliance. It helps you track progress and access resources. A one-stop shop for:
    • Guides and playbooks 
    • Webinars and training materials 
    • Incentives and financing options 
    • Service provider directory 
  • Enhanced Contractor and Service Provider Trainings. Expanded training programs for specialists.
  • Streamlined Communications. Improved clarity on compliance.
  • Compliance Status Reports. Demonstrate compliance for real estate transactions. 
  • 1:1 Coaching Services. Personalized sessions for building owners. Available Monday–Friday, 8 AM–5 PM. Get help with:
    • Developing compliance plans
    • Energy efficiency targets
    • Audit planning
    • Timeline extensions
    • Incentives and funding options 
  • New Resources for MAI Buildings. Tailored guidance and sector-specific resources to assist in meeting targets for manufacturing, agriculture and industrial buildings. 
  • Free Online Energy Management Tool. Features include: 
    • Performance dashboards 
    • Virtual energy assessments 
    • Project planning tools 
    • Resource library with compliance guides and best practices  
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