Electric Bikes (E-Bikes)

E-Bike and E-Cargo Bike Rebate Vouchers

The next round of e-bike rebates will be released Tuesday, April 30 at 11 a.m. Subscribe to our newsletter to be notified before and on release days. You can now create an account ahead of time on Denver's e-bike rebate voucher portal.

A limited number of e-bike rebate vouchers are available for Denver residents every other month. The rebate voucher is a point-of-sale rebate applied to the price of an e-bike or e-cargo bike from a participating bike shop. This means the rebate amount is deducted from the price of the bike when you buy it. You don’t have to submit a receipt and get reimbursed after the purchase. The city awards vouchers on a first-come, first-served basis.   

E-bike Release Dates:  

  • Tuesday, February 27 
  • Tuesday, April 30
  • Tuesday, June 25
  • Tuesday, August 27
  • Tuesday, October 29  

Rebates will open on these dates at 11:00 a.m. Subscribe to our newsletter to be notified before and on release days.

We want to make sure every Denverite has a chance to claim a rebate voucher. If you received a voucher from a previous release and let it expire, you cannot apply again in 2024. If you have an extenuating circumstance for not using your voucher, please email us at ClimateActionRebates@denvergov.org to see if you qualify for a re-issue or extension.

 

Follow these steps and be on your way to owning your own e-bike:

1. Determine which rebate voucher is right for you

There are four types of rebates available: 

Low-Income Qualified Rebate

If you meet our income-qualified requirements, you can save up to $1,200 on the sale of an e-bike or up to $1,400 on the sale of an e-cargo bike.

Low-Income Qualified Rebate Participant Eligibility

To qualify for any of our e-bike rebates, you must be a resident of Denver, Colorado and be 16 years of age or older. Proof of a physical Denver address is required. All documents presented must be dated within one year of application.

To meet the income-qualified requirements, your household income must also be either:

  • Below 60% of the state of Colorado’s median income
  • Below 200% of the relevant federal poverty level
  • Below 60% of area median income.

Example: You live in Denver County. There is one person in your household. Your household income would need to be below $52,140 and below to be eligible for the low-income rebate.

You will need to upload least one of these documents to confirm your household income meets these thresholds:

Moderate-Income Qualified Rebate

If you meet our income-qualified requirements, you can save up to $700 on the sale of an e-bike or up to $900 on the sale of an e-cargo bike.

Moderate-Income Qualified Rebate Participant Eligibility

To qualify for any of our e-bike rebates, you must be a resident of Denver, Colorado and be 16 years of age or older. Proof of a physical Denver address is required. All documents presented must be dated within one year of application.

To meet the income-qualified requirements, your household income must also be either:

  • Below 100% of the state of Colorado’s median income
  • Below 200% of the relevant federal poverty level
  • Between 60% - 100% of area median income.

Example: You live in Denver County. There is one person in your household. Your household income would need to be above $52,140, but below $86,900 to be eligible for the moderate-income rebate.

You will need to upload least one of these documents to confirm your household income meets these thresholds:

Standard Rebate

Any resident of the City and County of Denver can qualify for a $300 point-of-sale rebate on the sale of an e-bike or up to $500 on the sale of an e-cargo bike.  

Standard Rebate Participant Eligibility

To be eligible for an e-bike rebate voucher, you must be a resident of Denver, Colorado and be 16 years of age or older. Proof of a physical Denver address is required. All documents presented must be dated within one year of application. Examples: 

  • Colorado Driver's License
  • Computer Generated Bill (utility, credit card, doctor, hospital, etc.) 
  • Bank Statement 
  • Pre-Printed Pay Stub 
  • First-Class Mail (from a government agency or court) 
  • Current Homeowner's, Renter's, or Motor Vehicle Insurance Policy 
  • Mortgage, Lease or Rental Contract 
  • Transcript or Report Card from an Accredited School 
  • Motor Vehicle Registration 
  • USPS Change Of Address Form (CNL107), 
  • DD214 
  • Individuals who are unable to provide acceptable documents to verify their physical Denver, Colorado address may be eligible to provide alternative documents to meet the requirements 

Adaptive Rebate

If you are a person with a disability and you are unable to use a standard e-bike, you may be eligible to save up to $1,400 on the sale of an adaptive e-bike. Adaptive e-bikes are designed to meet individual and specialized needs of their specific riders. You can apply for an adaptive rebate at any time. You do not need to wait for the standard e-bike rebate release dates. The adaptive rebate has a separate application process. Adaptive rebates can only be used at select bike shops.

Learn More about Adaptive E-Bike Rebates

To qualify for any of our e-bike rebates, you must be a resident of Denver, Colorado and be 16 years of age or older. Proof of a physical Denver address is required. All documents presented must be dated within one year of application.

To qualify for the adaptive e-bike rebate program, you must have a disabling condition that significantly impairs your ability to ride a standard e-bike. Examples of such conditions include a person who uses a wheelchair, walker or crutches, relies on oxygen, has conditions impacting the ability to balance while standing, walking, or riding a bike, or in some other way is unable to use and enjoy a standard e-bike. A Professional* must verify in writing that you require an adaptive e-bike.  

When to apply:

Due to the unique nature of adaptive participants needs, the adaptive rebate can be applied for at any time and does not need to happen during the standard e-bike rebate release period. 

Adaptive e-bikes:

E-bikes are expensive and adaptive e-bikes tend to be even more expensive, typically ranging in price from $4,000 - $10,000. Due to the increased cost of adaptive e-bikes, we have increased the rebate for adaptive e-bikes to $1,400. Unfortunately, even with the increased rebate for the adaptive e-bikes, you should expect to have potentially high out of pocket costs. If you have a disability but are still able to ride an e-bike, we recommend that you proceed through the standard rebate process.  

The adaptive e-bike can only be redeemed at a participating bike shop that sells adaptive bikes. It cannot be redeemed at any other participating bike shop.

Learn more about adaptive riding in Colorado

How do I apply:

If you qualify for an adaptive rebate, please email your proof of residency and your professional’s letter to climateactionrebates@denvergov.org

* "Professional" means a physician licensed to practice medicine or practicing medicine pursuant to section 12-36-106 (3) (i), C.R.S. (i) the performance by commissioned medical officers of the armed forces of the United States of America or of the United States public health service or of the United States veterans administration of their lawful duties in this state as such officers. A physician assistant licensed pursuant to section 12-36-107.4, C.R.S., a podiatrist licensed under article 32 of title 12, C.R.S., an advanced practice nurse registered pursuant to section 12-38-111.5, C.R.S., or a physician, physician assistant, podiatrist, or advanced practice nurse authorized to practice professionally by another state that shares a common border with Colorado.

2. Prepare for Voucher Release Day

Sign up for our newsletter for voucher release updates.

You can now create your account ahead of the next release.  You will be able to create your account and unique password in advance. The first time you enter your email address, you must confirm your email address by a confirmation code emailed to you. After this first time, you only need to enter the unique password you created to log in. You cannot upload any documents during the account creation process. Upload documents on e-bike rebate release days.

NOTE: If you previously registered your email address, you must create a password by entering your email address and then selecting “Forgot your password?” on the Login screen. You can then create a password to use when you apply.

All voucher applicants will need:

  • Proof of residency.
  • You will need proof of eligibility if you are applying for the income-qualified rebate

We recommend that you upload these documents to an easily accessible location on the computer or phone you plan to use on voucher release day.

3. On Voucher Release Day

The portal address is www.denverclimaterebates.com. The portal opens at 11 a.m. on the voucher release day.

  1. Register and create your account. If you have already created your account, you can just sign in.
  2. Complete the online application. The application requires:
    1. Your name
    2. Address
    3. Contact information
    4. 1-2 uploads (file size limit is 5MB). Have your proof of residency and income-qualified documents ready to upload.

If you receive a voucher:

  1. You will receive an email confirming you have received a voucher. After verifying your documents, we will send your e-bike voucher code to you via email. Please be sure to check your spam folder for the voucher code email.
  2. Allow up to 14 business days for the initial review of your application. Once approved, you will receive an email titled “Denver Project Coordinator.” This email will have an e-bike voucher code. 
  3. If you need to provide more documentation, we will let you know what you need to provide. You will have two weeks to provided the requested additional information.
  4. You will have 90 days to use your voucher. If you are unable to use your voucher within the 90 period, please email ClimateActionRebates@denvergov.org.
  5. If you received a voucher from a previous release and let it expire, you cannot apply again in 2024. If you have an extenuating circumstance for not using your voucher, please email us at ClimateActionRebates@denvergov.org to see if you qualify for a re-issue or extension.

4. Get Your Bike

  1. Choose a participating bike shop for your e-bike.
  2. Take your voucher code and your ID to the participating bike shop.
    1. NOTE: You will be responsible for paying the sales tax on the bike.
    2. If the voucher exceeds the bike’s price, you are still responsible for the sales tax.
    3. There is no minimum or maximum purchase price.
    4. E-bike must be fully assembled and not in a box. Bike shop may charge an assembly fee.

Redeeming Your E-Bike Rebate Voucher at a Participating Bike Shop

For voucher application status or if you have trouble using your voucher, email denverrebatelogins@aptim.com.

To qualify for the e-bike rebate, you must buy a new e-bike from a participating bike shop. The e-bike must be for use by the e-bike rebate applicant and not for resale. Rebates are not retroactive to past purchases. 

To take part in Denver’s e-bike rebate program, bike shops must have a brick and mortar retail location in Denver that sells qualifying e-bikes and provides on-site sales, service and repair. Bike shops must confirm that the name on each e-bike voucher matches the name of each e-bike buyer in-person at the time of sale. Bike shops that take part can only redeem vouchers for e-bikes that have batteries certified to meet city safety standards.

Participating Bike Shops

Are you a bike shop interested in becoming a participating bike shop? Complete the bike shop intake survey.

 

Using Your E-Bike in Denver

7968

e-bike vouchers have been redeemed in Denver
(as of February 2024)

 

E-bikes are helping make Denver healthier by reducing greenhouse gas emissions and improving air quality in our city. E-bikes are different than standard bikes. Use this page to find resources about how to safely ride, securely store and soundly protect your e-bike. Plus, learn how to navigate the city's bike routes.

Help us Understand E-Bike Use in Denver

Throughout the year, we ask our e-bike rebate recipients to participate in user surveys. The survey asks how you are using your e-bike and how often your bike is replacing car trips. Look for an email from us about the surveys. You can opt out at any time. 

You will also receive an invite to download the OpenPath app. We have partnered with the National Renewable Energy Lab to use this app to also look at transportation modes and trips. Data like this will help us look at future infrastructure investments like new bike lanes, safe storage areas, and safe charging opportunities.

We encourage you to complete the surveys when you receive them and to download and use the OpenPath app. Neither of these are required, but the more we know, the more we can help make Denver an even better city for cyclists.

 

Know the Rules of the Road

Safe riding is the most crucial aspect of e-bike ownership. 

  • Riding your e-bike on the sidewalk is illegal and unsafe.
  • Obey all traffic signs, signals and right of way rules.
    • Multi-use paths: 15 mile per hour
    • Crosswalks: 8 miles per hour
    • Streets: Posted Speed Limit
  • In Denver you can use the “safety stop” when riding a bike. 
    • At stop signs, ride slowly through stop signs without stopping first. Yield the right of way to pedestrians and other road users who have the right of way. 
    • Treat red lights like a stop sign. Proceed after coming to a complete stop if there is no oncoming traffic.
    • Go less than 10 miles an hour when performing a safety stop. 

Protect Your Bike and Your Head

Always lock up your bike and wear a helmet. 

  • Helmets are not required in the City and County of Denver, but are strongly encouraged.
  • A cable lock may be the most affordable and easiest to carry, but it is the least theft-proof option. Check out the Lock Buying Guide for the best and most secure options.
  • Your insurance company may have affordable options for an e-bike add-on to your policy. There are also insurance policies that are e-bike specific.

The city has partnered with the 529 Garage program to help you protect your bike. We recommend registering your e-bike as soon as you get it home. You will receive a 529 Shield sticker, which is a deterrent for bike thieves. Cities using 529 Garage have seen up to a 40% decline in bike theft. If your bike is stolen, registration will help you reunite with a recovered bike.

Find Your Routes

You can ride your new e-bike on streets, multi-use trails and bike paths. The City and County of Denver’s Department of Transportation and Infrastructure (DOTI) has bike maps and route finders. Have fun exploring!   

Remember: Sidewalks are not a safe route. It is illegal and unsafe to ride your e-bike on the sidewalk.   

Battery-powered e-bikes are permitted on the bike racks on the front of RTD buses, or onboard light rail and commuter rail trains.

Additional Route-Finding Tools:

Charge Your Bike Safely

Your e-bike has a lithium-ion battery. Please store and charge your battery safely - improper charging and storage cause a fire that is difficult to extinguish. The best way to avoid a fire is to prevent it with safe practices.  The same advice applies to any device powered by a lithium-ion battery, whether it’s a phone, tablet, or robotic vacuum cleaner. 

  • Follow the manufacturer’s instructions for charging and storage.
  • Always use the manufacturer’s cord and power adapter made specifically for the bike.
  • Do not leave an electric bike unattended while it’s charging, and don’t leave it charging overnight.
  • There are also safe charging bags and boxes available where you can charge and store your battery in a fireproof location.
  • If a battery overheats or you notice an odor, a change in shape or color, leaking, or odd noises, stop using it immediately.
  • If the battery reacts in an alarming way, and it is safe to do so, move the device away from anything that can catch fire and call 911.
  • Keep batteries and devices at room temperature. Do not place them in direct sunlight.
  • Store batteries away from anything flammable.
  • If you have a problem with or have to replace your e-bike battery, contact the bike shop where you purchased your e-bike.  It’s important to replace a battery that is made for and certified for your bike.

More Battery Safety Tips

Recycle Your E-bike Battery Safely

If your e-bike battery no longer works, you can now safely dispose of your battery. Denver is requiring all participating bike shops to have a relationship with a battery recycler.

Frequently Asked Questions

What kind of e-bike can I get?

All classes of e-bikes (per the State of Colorado's e-bike definition): 

  • Class 1: an electrical-assisted bicycle equipped with a motor that provides assistance only when the rider is pedaling and ceases to provide assistance when the bicycle reaches a speed of 20 m.p.h.
  • Class 2: an electrical-assisted bicycle equipped with a motor that provides assistance regardless of whether the rider is pedaling but ceases to provide assistance when the bicycle reaches a speed of 20 m.p.h.
  • Class 3: an electrical assisted bicycle equipped with a motor that provides assistance only when the rider is pedaling and that ceases to provide assistance when the bicycle reaches a speed of 28 m.p.h.
  • Must have two or three wheels and fully operable pedals
  • The electric motor must be 750 watts or less and cannot be gas-powered.
  • Full-suspension mountain bikes are excluded from the program 

What kind of e-cargo bike can I get?

To qualify for the additional $200 for an e-cargo bike, the e-cargo bike must meet all of the following criteria: 

  • E-cargo bicycles must have an extended frame designed to carry additional people or cargo. E-cargo bikes are designed to carry:
    • One or more passengers in addition to the rider OR 
    • Heavier or bulkier loads than a traditional bicycle can carry
  • The bike has an extended frame (long tail, long john, Bakfiet or box bike)
  • The bike's extended frame has a published cargo load carrying capacity of at least 100 lbs.

 

My e-bike cost less than my rebate amount. Can I get the extra amount of the rebate in cash?

No. The rebate will cover the full cost of the e-bike, but no more. You will be responsible for paying for the sales tax out-of-pocket.

Can I get a mountain e-bike with my rebate?

No. Full-suspension mountain bikes are not covered by the e-bike rebate.

Can I get my e-bike from an online retailer?

No. To help ensure that residents have a place to get their e-bike repaired, we require that all participating bike shops have a brick and mortar location in the area that performs maintenance on the bikes they sell. You must visit a participating bike shop's brick and mortar location to use your rebate.

Can I get an e-bike conversion kit with my rebate?

No. The rebate can only be used to purchase complete e-bikes.

Can I stack my rebate with the State of Colorado e-bike rebate?

Earlier this year, the State of Colorado launched an income-qualified e-bike rebate program. On April 1, the State of Colorado will launch a standard e-bike rebate program that will be open to all Colorado residents. This program expands access to e-bike rebates across the state. However, you may not use both rebates to purchase the same e-bike.

How are you measuring the impact of this program?

The biggest way we are collecting information is through surveys. Throughout the year, we ask our e-bike rebate recipients to participate in a user survey. The survey asks how you are using your e-bike and how often your bike is replacing car trips. Look for an email from us about the the surveys. You can opt out at any time. 

You will also receive an invite to download the OpenPath app. We have partnered with the National Renewable Energy Lab to use this app to also look at transportation modes and trips. Data like this will help us look at future infrastructure investments like new bike lanes, safe storage areas, and safe charging opportunities.

 

How do I handle my e-bike battery safely?

If your e-bike battery no longer works, you can now safely dispose of your battery. Denver is requiring all participating bike shops to have a relationship with a battery recycler.