Submit a complaint

Image of a person typing on a laptop keyboard.

Consumers are urged to submit complaints for investigation and follow-up.

The Consumer Protection Section does not guarantee resolution of complaints.

Some things Consumer Protection Section may be able to help with

  • Complaints about an unlicensed business (for businesses that require a license).
  • Complaints about a licensed business.
  • Unlicensed rental properties.
  • Referral information for other agencies that accept complaints, including housing code violations.

Some things Consumer Protection Section cannot assist with

  • Complaints about rideshare services.
  • Complaints between neighbors or other civil or private agreements.
  • Legal or business advice.
  • Bank or financial issues, including recovering fraudulent costs or charges.
  • Small claims matters.
  • Safety or crime issues. Contact emergency services or non-emergency.

Submit a consumer complaint

Hours of operation

Office hours
 8 a.m. to 4 p.m. Monday through Friday

Liquor office hours
8 a.m. to 3 p.m. Monday through Friday

Contact Department of Licensing and Consumer Protection

Department of Licensing and Consumer Protection
201 W. Colfax Ave., Dept. 206
Denver, CO 80202

If you have any questions or would like to contact us, fill out this contact form.

Complaints

If you have a complaint or concern about a business in Denver, complete the form below. We will investigate any complaint about a business license issued for the City and County of Denver.

Consumer complaint form

Language assistance

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please fill out this form for the Department of Licensing and Consumer Protection with three business days' notice.

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