It is unlawful to have a security alarm system in the City and County of Denver without a permit. These systems are to be monitored by a licensed alarm company.

You can apply online in Denver's Online Permitting and Licensing Center.

Applications are processed the day they are received.

Yes. Your permit number will stay the same but with a new issue and expiration date based on the date of processing.

You may renew a suspended permit up to 30 days before expiration. Suspended permits will stay suspended until the new permit year begins.

The Department's policy is to have one online account per customer. Do not submit new permit applications from a company account. When applying for a permit on behalf of a customer, create an account using the customer's name and email. This is to prevent issues in managing the customer's permit in our licensing system.

There is a $50 fine for a false panic or hold-up alarm. This signals the police in an emergency situation where the imminent danger of death or bodily injury exists. A false intrusion alarm carries no monetary fine. But if five false alarms happen within a permit calendar year, the permit will be placed into a "general response" status. The alarm will not be broadcast, but a police officer in the area could respond if available.

To find out why the police denied dispatch to your premises, contact your alarm company and get the permit number. Your alarm company likely provided an invalid or nonexistent permit number.

The Department's policy is to have one online account per customer. Do not submit new permit applications from a company account. When applying for a permit on behalf of a customer, create an account using the customer's name and email. This is to prevent issues in managing the customer's permit in our licensing system.

Companies needing an updated list of customers can follow these instructions to retrieve customer report.