Gigpro, Inc. (“Gigpro”) is an app-based staffing company operating in Denver and the surrounding area. Gigpro provides workers—called “Pros”—for clients in the hospitality industry, including hotels, restaurants, and caterers. Pros fill “gigs,” working a variety of frontline hospitality jobs as servers, bartenders, dishwashers, line and prep cooks, and housekeepers. See Ex. A, Column J. For both Gigpro and its clients, these workers are classified as independent contractors.
Extensive investigation by Denver Labor reveals that Gigpro’s model has violated nearly every applicable wage and hour law. Workers suffered minimum wage violations; did not receive the Auditor’s Office-required notice of rights; and have been subject to policies that prohibited them from engaging in certain protected activity.
As this determination more fully explains, in Denver alone Gigpro has violated Denver’s Civil Wage Theft Ordinance nearly 1,000 times since July 2022. Gigpro has violated HFWA more than four hundred fifty times by denying its workers the right to accrue paid sick leave based on time worked, and has unlawfully passed on the costs of workers’ compensation insurance to Pros by deducting $.38 per hour of work for Occupational Accident Insurance (OAI). Because the law defines paid sick leave as “wages” and prohibits employers from imposing on employees the costs of 2 workers’ compensation insurance, each of these acts also constitutes a violation of Denver’s Civil Wage Theft Ordinance.
Gigpro has rectified each of these specific problems and Denver Labor exercises its discretion to take no further action on them.
Determination for GigPro Inc.(PDF, 752KB)