Contact Us

1241 W. Bayaud Ave.
Denver, CO  80223 (View Map)

Officer Dispatch: 720-913-2080
All Other Inquiries: 3-1-1 or 720-913-1311

When to contact dispatch:

• Report animal cruelty or neglect
• Report an animal attack or bite
• Report an aggressive animal
• Report a stray animal
• Report an injured stray or wild animal
• Report other violations of Denver Municipal Code
• Always call 9-1-1 if there is an (active) life-threatening emergency

When to contact 3-1-1 or submit an online request:

• Report a barking dog (barking dog complaints cannot be submitted through dispatch)
• Request leash law enforcement in Denver Parks
• Ask questions about adoptable pets
• Ask questions about retrieving your pet from our shelter
• Ask questions about purchasing a dog license or other city permit

Adoptions

• Monday – Friday | 11 a.m-6:30 p.m.
• Saturday & Sunday | 11 a.m-4:30 p.m.

Adoption visitations must start at least an hour before closing. You can view animals until closing time.

Lost and Found

• Monday – Friday | 11 a.m-6:30 p.m.
• Saturday & Sunday | 11 a.m-4:30 p.m

Owner redemption and owner surrender paperwork must be started 30 minutes prior to closing. Self-service night drop-off kennels are available after hours. The night drop-off has a dedicated entrance, located to the left of our “Lost and Found” doors.

Field Services (investigations, enforcement, strays, etc.)

Contact dispatch 24/7 at 720-913-2080

Animal Protection Officers are dispatched through Denver Police/Denver 911.

General response hours:

Monday – Friday: 7:00 a.m.-9:00 p.m.

Saturday and Sunday: 8:30 a.m.-7:00 p.m.

Outside of these hours, on-call officers are available for emergency situations. Dispatch will determine whether to page an on-call Animal Protection Officer and/or send Denver Police, or hold the call until business hours.

The Denver Animal Shelter follows the City and County of Denver's closure schedule. Find scheduled holiday closures by visiting the city's Event - Holiday Closures page.