Citizen Surveys

Denver used the National Citizen Survey. The National Citizen Survey is a collaborative effort between National Research Center, Inc. (NRC) and The International City/County Management Association (ICMA).

The survey and its administration are standardized to assure high quality survey methods and comparable results across The National Citizen Survey jurisdictions. Participating households are selected at random and the household member who responds is selected without bias.

Multiple mailings give each household more than one chance to participate with self-addressed and postage paid envelopes. Results are statistically reweighted to reflect the proper demographic composition of the entire community.

The National Citizen Survey customized for this jurisdiction was developed in close cooperation with local jurisdiction staff. The City of Denver staff selected items from a menu of questions about services and community problems; they defined the jurisdiction boundaries we used for sampling; and they provided the appropriate letterhead and signatures for mailings. City of Denver staff also determined local interest in a variety of add-on options to The National Citizen Survey TM Basic Service.