If your purple recycling cart has gone missing after your collection:
Please check the service area to make sure your cart has not simply rolled away a few feet from your normal collection point.
-
You may use your assigned cart's serial number to help locate which cart is yours.
-
Check with your neighbors to see if they mistakenly pulled in your recycling cart.
-
Call 3-1-1 to let us know your cart is missing, so we can order you a replacement recycling cart.
Please do not sign up online as a “New Customer” to order a replacement recycling cart. This may result in a greater delay in getting you a replacement recycling cart.
Determining your cart's serial number
Each recycling cart has a unique serial number and each unique serial number is assigned to a specific address.
The recycling cart serial number is printed on the front of each cart in white numbering.
For carts starting with either "05", "06", "07" , "08" , "09" or "10" and then a space:
The last five numbers are the cart's serial number. For example in this photo the cart serial number would be "78739."