In order to have a monitored alarm system a New Monitored Burglar Alarm Permit must be issued. This form is supplied to the customer from the installing company upon completion of installation. It is filled out by the customer and mailed in to the address in the lower left corner of the form with a check or money order for $25.00. The check should be made out to the City and County of Denver, Manager of Finance. If you did not receive the proper form, click here for a list of Burglar Alarm Company Contacts.
1. The monitored alarm user permit application forms are provided by the Department of Excise and Licenses to all licensed alarm companies. The companies are responsible for making sure their customers return the application with a $25 fee. Once the completed application and fee are received, the permit information is entered into both the Department of Excise and Licenses and the Denver Police Department computers by Alarms Division personnel. The permit is then valid.
2. Companies that only do the installation of alarm systems may obtain permit applications from the company that will be monitoring the system or directly from the Department of Excise and Licenses. These companies must be licensed to do business in the City and County of Denver.
3. If an alarm user comes to the division without a permit application, the division will accept a faxed permit application from the alarm company as a courtesy. Under no circumstances will the department provide an alarm user with a permit application unless an exception to this has been approved by the supervisor of the Alarms Division.
4. Application fees can be paid by check, cash, or money order.
5. If your alarm permit is passed the expiration date, you will need to contact your monitoring company. The monitoring company will have the necessary form. Please call your monitoring company (their telephone number is on the alarm form) and ask them to email, fax, or mail you a New Alarm Permit User form. This will provide you with a new permit number. When you receive it, mail it in to the address on the lower left corner of the form. Make your check or money order payable to the Manager of Finance.
6. No new permit applications will be processed if the applicant is in arrears in any administrative or court fines, assessments, or fees owed to the City and County of Denver.
7. No multiple or duplicate permits will be issued for the same premises. If ingress or egress is possible between the units of a building being used or rented by one tenant or owner only one permit will be issued. If a building has more than one alarm system being monitored for the same user, only one permit will be issued to that user and the monitoring company(ies) should be apprised of the permit number by the applicant. Different tenants in one office building are each entitled to a separate permit if they have separate alarm systems.
8. No new permit application will be issued if the alarm company listed is not licensed to do business in Denver. The staff of the Alarms Division will verify with the Business License Division the status of the alarm company referenced on the application form.
9. The names of the companies monitoring and maintaining alarm systems must be provided on the permit application. If the applicant has listed different alarm companies to maintain and to monitor his/her alarm system, both alarm companies must have valid licenses to do business in Denver. If either company is not licensed, that company will be contacted and told that before the department will approve any permit applications the company must obtain a license.
10. Alarm permits are not transferable from a current owner to a new owner or from a previous address to a new address. Alarm users and companies are both required by law to notify this department when a change either in company or location has occurred.