I receive the error message: An incorrect user name or password was entered. Please try again.
If you have tried again and it still does not work, please check that:
- You are using only lower case letters in your user name
- You are entering your password with upper and lower case, depending on how you have set up your password
If you still cannot log on, please email PayrollDivision@denvergov.org. In the email include that you are getting a password error when logging in. Do not send your password but please include the user name you are entering.
I receive an error message about JAVA when I attempt to log in.
Please contact Technology Services, include in the email or phone call that you had a JAVA error when running Kronos. Technology Services can be reached at TSHelp.Desk@denvergov.org or call 720 337-HELP.
I receive an administration error when I attempt to log in to Kronos.
Please email PayrollDivision@denvergov.org. Please include in the email that you are receiving an administration error when attempting to log in to Kronos.