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Denver 911
General 911 Information
How Are We Doing?
Emergency Preparedness
Join Our Team!
Links and Contact Information
Sign up for Emergency Cell Phone Notifications
Register an Automatic External Defibrillator
Website Development Team
Our Deaf or Hard of Hearing Citizens
Our Community Page
Citizen Surveys
Denver 911 Leadership Team
Training Team
Civilian Peer Support Group
Jan Wilcox - Lead 911 Operator

I have been with Denver 911 since January of 2001.  I started as a 911 Operator after performing different jobs in the insurance industry and retail.  In May of 2005 I promoted to Lead Agent where I take part in the training process of newly hired employees.  I enjoy training in the classroom and helping both the new agents and the established agents progress in their skills as 911 operators.  This truly is the best job I have ever had!

Chris Manness - Lead 911 Operator
I arrived at Denver 911 on June 1, 1994, with no previous emergency communications experience.  I was hired as a 911 Operator and did that for 12 years, until recently becoming a Lead Operator in February.  I have a B.S. degree in Behavioral Science & Health from the University of Utah.  Before working for Denver, I was a Social Security Disability Claims Examiner for the State of Utah.  I had numerous jobs thru college such as, Laboratory Worker, Claims processor, Math Tutor, Math Problem Writer for an elementary school, and a Credit Associate at a Department store.
Monica Lucero - Lead 911 Operator

I have been with Denver 911 since June 2008. I started as a 911 Operator; in January 2010 I was promoted to Lead Emergency Communications Operator. I am an On the Job Trainer and assist with training both new and tenured employees. I am involved in the Public Relations Committee and the Medical Dispatch Review Committee.  I was nominated Employee of the Year for 2010. Before working for Denver, I was an Assistant Manager for Safeway. I am currently in school majoring in Criminal Justice and will be obtaining a double minor in Psychology and Business Management. I love my career with the Communication Center and look forward to my future with the city.



Emergency Number:  911

Non-emergency Number
Police: 720.913.2000

 Special Needs Registry

City Agency Information:  311
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